Our Policies

Regular Polish: We do NOT guarantee the longevity of any regular polish product once the service has been completed. Any fixes will incur an additional charge.

Gel Polish/Dip Powder/Acrylic: We must be contacted within 72 hours from service in order to evaluate the nail issue(s). If the issue was caused by us, we will fix it for free. All repairs must be completed within 48 hours after contacting us. If the issue was not caused by us, the fix will incur additional charges.

Cancellation and No Shows: If a customer has 3 consecutive cancellations or no shows, that customer will be accepted as a “walk-in” customer only.

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Manicure and Pedicure Treatments: All of our manicure and pedicure treatment packages include regular nail polish. Gel polish add-on is available for all packages for an additional charge. Nail enhancements or Side Hustles can also be included at an additional charge.

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Gift Cards: Perfectly Polished LLC,2021 is not responsible for lost or stolen gift cards. Gift card balances cannot be returned or exchanged in an event that a gift card is lost or stolen.

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Service Prices: All service prices listed are subject to change at the time of service. Please confirm pricing at the time of service.

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Late Arrivals: We are offers a 10 minute grace period beginning at the time of the appointment. Any arrivals after the grace period has expired will be considered as a "walk-in" customer and will be attended to in the order in which they arrived. If a specific technician was requested during booking, a late arrival could result in services being rendered by the first available nail technician.